Warranties
Hunza Five Year Warranty*
All Hunza aluminum luminaires with a UV stable powder-coat finish have a five-year replacement warranty, subject to standard conditions listed below.
Hunza Ten Year Warranty*
All Hunza solid copper and stainless steel luminaires have a ten-year replacement warranty, subject to standard conditions listed below.
Hunza Lifetime Warranty
All glass lenses supplied with Hunza luminaires have a lifetime replacement warranty against breakage.
*Standard Conditions:
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The environment in which the fixture is to be installed must be considered carefully when selecting the finish. Solid copper and stainless steel luminaires are recommended for high-risk environments such as near salt water. Aluminium luminaires may not be covered by the full warranty in these situations. Stainless Steel requires regular cleaning in salty environments. |
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Warranty excludes lamps and lamp holders, which are consumable items. |
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Warranty excludes impact damage (except for lenses), incorrect installation and incorrect re-assembly. |
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Fixtures must be kept properly maintained, including replacement of gaskets and lenses when necessary and use of approved wattage lamps. |
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Warranty on transformers is limited to 5 years for magnetic transformers and 3 years for electronic transformers and ballasts. |
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Hunza™ reserves the right to replace components or provide remedial repair service in certain situations where appropriate. These situations may include the following: |
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- Minor problems, directly attributable to manufacturing defects, which are easily fixed in-field. |
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- Installations where removal of the fixtures is not practically feasible. |
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Where remedial repair service is offered, Hunza, at its discretion, may offer one of two service options: |
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- Work carried out by a tradesperson contracted to Hunza |
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- Reimbursement for work carried out by a tradesperson at standard pay rates. Payment is subject to advance approval by Hunza and submission of supporting documentation. |
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Hunza reserves the right to limit liability on non-standard luminaires or delivery arrangements. |
