Light Ideas International Ltd

+44 1299 269 950

Terms of Sale

Home » About Us » Terms of Sale


The Company means Light Ideas International Ltd, Heath House, Bewdley Business Park, Long Bank, Bewdley, Worcestershire, DY12 2TZ UK.

Buyer means any person or company placing a verbal or written order with the Company.


These Terms and Conditions shall form the basis of any contract between the Company and the Buyer(s). Unless specifically agreed in writing, these Terms and Conditions shall take precedence over and supersede any standard Terms and Conditions issued by the Buyer.

No servant or agent of the Company has the power to vary these conditions verbally.


All quotations and estimates given by the Company are, unless otherwise stated, based on current costs of materials and wages and are subject to amendment on or after acceptance to meet any recognised rise or fall in such costs.

Any variation to the prices quoted as a result of government taxes and levies will be the express responsibility of the Buyer.

Terms of Payment

Unless otherwise expressly agreed in writing by the Company, the Buyer will pay strictly within 30 days of the invoice date submitted by the Company.

If payment of the price or any part thereof is not made by the due date, the Company shall be entitled:-

1. to charge interest on all outstanding amounts at the rate of 4% per annum above the current bank base rate, occurring daily until final settlement;

2. to insist on payment in advance of delivery for any outstanding goods until all outstanding debts are settled, without incurring any liabilities or penalties for delay to or non-delivery of these goods.

The ownership of any goods delivered by the Company shall only transfer to the Buyer when all outstanding monies owed to the Company have been paid in full. Until such payment is made the goods should be stored separately by the Buyer and labelled accordingly. The Company reserves the right of entry to the Buyer’s premises to recover the goods in the event of default by the Buyer. All risks for such goods shall pass on delivery and the Buyer shall insure against such risks. The Buyer shall pay all accounts in full and shall not exercise any rights to set-off or counterclaim against any invoice submitted by the Company.


The price excludes delivery to the Buyer’s site within the UK by any appropriate method of transport at the discretion of the Company. This site must be such that the goods can be reasonably safely loaded.

Whilst the Company undertake to use its best endeavours to deliver the goods on the promised delivery date, it does not guarantee to do so. Time of delivery is not the essence of the contract unless expressly so stated in writing.

The Company shall not incur any liability or obligation in respect of any failure to deliver or delay in delivery occasioned by any cause beyond its control. In the case of any failure to deliver or delay in delivery by some cause within its control the Company shall be under no liability or obligation to the Buyer in respect of any indirect or consequential loss.

Any complaint of short delivery or of damage to goods in transit must be notified within three days of receipt of goods and confirmed in writing at that time by the Buyer to the Company and any complaint or failure to deliver goods invoiced must be so notified within ten days of the date of invoice.


All modified orders are noncancelable after release. Cancellation fee will be assessed for any product manufactured or partially manufactured.


It shall be the Buyer’s duty to inspect, examine and test the goods before use and to be satisfied of their fitness for any purpose for which they are intended to be used.

Any description of the goods has been given by way of identification only and the use of such description shall not constitute a sale by description. Any samples shown to the buyer are exhibited solely to enable the Buyer to judge the quality of the bulk and not so as to constitute a sale by sample.


Merchandise may not be returned for credit without written authorization from the factory.

  • Requests for return material must be made within 60 days from the date of shipment
  • Non-stock, custom color and discontinued items are not returnable
  • Material accepted for return in writing is subject to a minimum 15% restocking charge, freight both ways, and any reconditioning charges which may be necessary. No RGA (Return Goods Authorization) will be processed for less than a £75 restocking charge
  • We reserves the right to limit returns from any one job to 10% of the value of the job unless material is being exchanged for other material for the same project
  • Material must be new and in original sealed cartons. Material received that is improperly packed and received damaged will not be credited
  • Material to be returned must be returned within 30 days of the date of issuance of invoice


Miscellaneous replacement parts prices are available upon request.


Except as otherwise expressly mentioned in these conditions the Company shall have no liability of any kind whatsoever to the Buyer in respect of loss or damage whether direct, indirect or consequential, suffered by the Buyer whether in contract of negligence or otherwise in respect of any goods supplied or work done by the Company.

Light Ideas liability expressly limited to the repair or replacement of such parts where, in our opinion, damage is caused by a defect and not misuse, and is limited to such repair and replacement being made at the factory. Freight charges to and from the factory will be borne by the purchaser. No claims for labour, performance, materials, or deductions from invoices will be allowed. Warranty is automatically voided if any unauthorized repairs or alterations are made.

You agree to indemnify us against, and keep us harmless from, all costs, claims, liabilities, and demands of any nature arising directly, or indirectly, from fault or third party costs.

Force Majeure

The performance of all contracts is subject to variations of cancellation by the Company owing to any Act of God, War, Strikes, Government Regulations or Orders, National Emergencies, Lock-outs, Fire, Flood, Drought, Tempest of any other cause beyond the control of the Company owing to any inability of the Company to procure materials or articles required for the performance of the contract and the Company shall not be held responsible for any inability to deliver caused by such contingency.


English Law shall be the proper law of this contract.